Investors

Services

​- Filling the application form with all required information (manual or online) or presenting an application bearing all information as outlined in the application form and attached with all the required documents. - Payment of all dues and costs outlined by the Regulation for Arbitration.

​1. The complainant should be contacted within five working days of receiving the complaint, and should be provided with the name and telephone number of the legal specialist who is in charge of the file.
2. Related documents should be requested from the brokerage firm or the market or any other entity as needed.
3. Related parties should be notified to be present for official interviews.
4. Interviews should be documented & signed by all parties.
5. After completing all administrative procedures, the SCA shall notify all parties with the decision that was taken regarding the complaint.

Notice: Phase changing of the complaint should be documented in the electronic system and could be viewed by the complainant.
Appeals
The same procedures mentioned above should be applied for appeals

Seeking from the SCA legal counsel or interpretation of a legal text through the M-Service.

Additional Information:

The Legal Affairs Department is responsible for drafting and interpreting SCA’s rules and regulations.

Please be noted that Legal Opinion Service is available for  the public against a fee, and if your enquiry is not about interpreting articles, you may send your request as follows:-

1. For more information regarding rules and regulations issued by SCA Please visit SCA website on the following link (ttps://www.sca.gov.ae/Arabic/Regulations/Pages/Default2.aspx).
 
2. For more information regarding services provided by the Issuance and registration Department  Please visit SCA website on the following link or contact the department on the email:  issuance@sca.ae

3.  For more inquiries about Public Joint-stock Company (PJSC) registration renewal, please visit the following link.

4.  For more inquiries about Public Joint-stock Company (PJSC)  listing renewal please visit the following link or contact the financial market concerned.

5.  For more inquiries about Fees and charges due on the company, please send an e-mail to the Finance Department on  payment@sca.ae.

6.   For more inquiries about Local and Foreign Investment Funds Please send an e-mail to: cis@sca.ae.

7.   For more inquiries about PJSC Disclosure please send an e-mail to: disclosure@sca.ae .

8.  For more inquiries about PJSC assembly meetings or auditors of public shareholding companies licensing and licensing renewal please contact the Corporate Governance Department via e-mail: governance@sca.ae


9.   For more inquiries about other financial activities licensing under the scope of SCA please contact the Licensing Department via the email licensing@sca.ae.

You can find also all SCA important contacts of the various Departments by following this link . 

At SCA, we remain committed to offering the best in class services within our defined scope of activities.